![]() You may need to reboot if a driver is installed. If that fails and the keyboard remains unresponsive, try the other option: Update driver, letting Windows search the internet for drivers as needed as well. As part of the reboot process, Windows should reinstall a driver. Double-click on Keyboards to expand that node. Right-click on the Start menu and click on Device Manager. If your keyboard works elsewhere - and particularly if the failure begins with a Windows Update - the keyboard driver is suspect.įirst, use a technique to force Windows to re-load a driver. The idea here is that if the keyboard works in either of these scenarios, then you’ll know your fundamental problem is software, not hardware, related. Most of the interaction is mouse-based, but if you run a Command Prompt you’ll be able to try to exercise the keyboard. You don’t need to set up Windows, but you can go down the “Repair this computer” path. This has the advantage of removing Windows and its updates from the picture completely. The easiest way I know to do that is to boot from something else and see if the keyboard suddenly starts working. It’s also worth confirming the opposite: it might be a software issue. If it does work, you’ll at least be able to type again, and know that your keyboard just failed and needs repair or replacement. If it does, it implies this is more likely to be a coincidental hardware failure rather than something software or update-related. The very first thing I would do is beg/borrow/steal a USB keyboard, plug it in, and see if it works. Having a keyboard fail due to an update is very rare, so my mind heads off in a different direction. Restoring an image backup taken prior to the update would also be a quick solution to a software problem. Try repairing, refreshing, or in the worst case, reinstalling Windows.Uninstall the update that appeared to cause the problem. ![]() Try running the keyboard troubleshooter.Check keyboard drivers by removing the current one and letting Windows update it or getting the latest from the manufacturer.Check first for coincidental hardware failure by using a USB keyboard or booting from another medium.Keyboard Won't Work After Windows Update?
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